The website or videos load very slow, what can I do?

Select a lower video quality or set it to auto. It's very likely that this is a temporary problem with your internet connection since our videos are hosted by Wistia which has a great bandwidth.

Wait for a while until your internet connection gets better. Turning off your modem for 10 seconds and then turning it back on often helps. Check if you have updates or downloads running in the background. If you are still having problems with video playback, please contact us.

We recommend using these browsers to access Athlete 20XX: Chrome, Firefox, Opera.

Safari and Internet Explorer typically have worse performance on all websites.